Call tracking for Indian sales teams

Your team makes 200 calls a day.
You see none of them.

Every call on a rep’s own Android phone becomes a record: who, how long, what happened, what’s next. Same SIM. Same number.

Android 8.0 and above Reps keep their number Live in a day The app never records calls
telecaller24.com
The manager dashboard: today’s calls, missed calls, active members and talk time
Sample data
Amit Sharma
Outgoing · 2 min 14 sec · 11:42
Interested Call back Not now Wrong number
Wants a 2BHK under 45L, site visit Saturday
Follow up Sat 11:00Skip
Sample data · 10-second hold
200 → 0

Calls made today, against calls you can account for tonight.

TEN REPS, TWENTY DIALS EACH

Day one

The call log stops living in a rep’s memory. The company owns it.

01 · WHAT IS ACTUALLY MISSING

If sales happens on phones, your sales data doesn’t exist.

Four lines you’ve heard this month. One missing record.

“How many calls did we actually make yesterday?”

“I’ll call him next week.”

“Sir, I just came from the client’s office.”

“Ramesh resigned last month.”

Nobody’s lying. The record was never made. The only copy of the day sits in a rep’s head, and leaves when they do.

A record-keeping problem, not a people problem.

A sales manager reconstructing the day from paper notes at 7pm
02 · HOW IT GETS RUNNING

Three steps. One day.

No migration. No number porting. No training week.

01

Install

Add your team in the dashboard. Reps install the app and sign in with an employee ID and password. No email needed.

02

Calls log themselves

Reps dial as usual. The app reads the call log, queues offline, and syncs about every 15 minutes.

03

You see the day

By afternoon: today’s calls, who connected, what’s due tomorrow. Nobody writes a report.

Three steps: log in, sync, analytics

Most sales tools die in week two, when reps stop typing. This one doesn’t need them to. Calls collect themselves. The rep adds only the outcome and the next step, in about four seconds.

03 · WHAT ACTUALLY CHANGES

Same team. Same phones. A fortnight apart.

How people work doesn’t change. What gets written down does.

Before
A sales desk before Telecaller24: paper diaries, sticky notes and a spreadsheet
After
The same sales desk with Telecaller24: one dashboard and a phone
Your dayBeforeWith Telecaller24
Daily callsA number said aloud at 7pmA count that was true at 4pm
Follow-upsA diary, a WhatsApp note, or nothingA reminder on the rep’s phone, sent two ways
New leadsForwarded on WhatsApp, hopefully picked upAssigned in bulk; uncontacted ones listed
Duplicate callsTwo reps pitch one customerLook up the number first. See who spoke last
Field visits“I just left the client’s office”Route trail, work hours only (Field plan)
PerformanceAn argument about effortConnected calls, talk time, follow-ups. Same rules for all
A rep resignsThe customer history leaves tooHistory stays. Hand the number to the next rep

SCROLL THE TABLE SIDEWAYS ON A PHONE

04 · WHAT YOU GET OUT OF IT

Five things true a month in

Stop losing leads to silence

The costliest lead is the one nobody called back. Every missed call and slipped callback lands in a list you can assign.

One customer, one pitch

Look up any number before dialling. See who already spoke to them.

Fair comparison

Connected calls, talk time, follow-ups. One measure for everyone. No self-reporting.

History stays

When a rep leaves, the next one starts from the call history and notes.

Reps improve too

Reps see their own numbers and scorecard, on the same weights you do.

05 · WHAT IS IN IT

Everything your sales day contains, written down.

Automatic call capture

Incoming, outgoing, missed, rejected, blocked. Straight from the phone’s dialer.

One-tap outcome tagging

After each call: status, note, follow-up date. Four seconds. Optional.

Reminders that arrive

A local alarm plus a server push. A health check tests the handset and opens the setting that’s blocking it. How →

Lead lists and targets

Import a sheet. Assign in bulk or round-robin. Track calls against target.

Know them before you dial

Search every call the company has made to a number. T9 works: type 264, find Amit.

Field visibility

Route trail and distance, replayable by day. Work hours only. Field plan.

Reports that build themselves

Cut the day many ways. You define “connected”.

A portal for every rep

In a browser too: their calls, leads, reminders, route and scorecard.

Works offline

No signal? Calls queue on the phone and sync later. Force-sync in one tap.

Company SIMs only

Register your work SIMs. Calls on any other SIM stay out of the record.

Numbers move, history stays

Hand a number from one rep to the next. Each call is credited to whoever held it at the time.

The Telecaller24 dashboard and rep app side by side

SAMPLE DATA · THE DASHBOARD, THE REP APP AND THE TARGET LIST ARE THE SAME RECORD

07 · WHAT ELSE YOU COULD DO

What you are choosing between

Four options for a ten-person team. The other three are real.

  Excel + WhatsApp Traditional CRM Cloud calling / IVR Telecaller24
Setup effortNoneTwo to six weeksNumbers and IVR to set upAn afternoon
Data entryAll of it, by handAll of it, by handReps must dial inside the appCalls capture themselves; four seconds of tagging
Adoption in month twoPatchyUsually goneOnly where the app dialer is usedUnchanged. Nothing depends on memory
Works on the existing numberYesn/aNew virtual numbersYes, their own SIM
Field visibilityNoA separate GPS productNoRoute trail, work hours only
Cost for a 10-person team₹0 and the leads you lose₹5,990–₹10,990 a monthRental plus per-minute charges₹2,490 a month on Pro, excluding GST

COMPETITOR PRICING IS LIST PRICE FOR TEN SEATS, AUGUST 2026

08 · WHAT WE WILL NOT DO

Fair to your team, by design

Four promises the product keeps.

The app never records calls

It reads the call log your phone keeps: number, direction, time, duration. No microphone permission.

Personal calls stay personal

Reps exclude any number on their own phone. The list never leaves the handset.

Location only in work hours

Field plan only. The route trail runs inside the window you set and stops outside it.

Your data is yours

Export everything to CSV, any time. Cancel and we keep it 30 days, then delete it.

09 · WHAT IT RUNS ON

Runs on the phones your team already has

Android 8.0 and above Works on your existing SIM Dual-SIM aware
Get it on Google Play
Android only, and it will stay that way.
The rep’s dashboard on an Android phone
Sample data
10 · WHAT IT COSTS
₹149

per number per month · minimum 5 numbers

EXCLUDING GST · 3, 6 OR 12-MONTH TERMS

Track ₹149. Pro ₹249. Field ₹449. Per number, per month. No setup fee on Track or Pro.

11 · STRAIGHT ANSWERS

Six questions, answered straight

Do you record calls?

No. The app reads the call log your phone already keeps: number, direction, time, duration. It has no microphone permission and cannot record. The one optional exception, syncing files your phone’s own dialer already made, is on the features page. It’s off by default.

Does it work on iPhone?

No. Telecaller24 is Android only: Android 8.0 and above.

Do we need new SIMs or numbers?

No. Reps keep their number and dial as usual. A customer who calls back reaches the same person.

What about personal calls?

A rep can exclude any number on their own phone. The list never leaves the handset. Admins can also register only work SIMs. Give your team the consent notice.

How much typing does a rep do?

About four seconds a call, and only if the after-call card is on: status, optional note, optional follow-up date. Everything else is already in the call log.

How long is setup?

An afternoon for ten reps. Add the team, reps install and sign in with an employee ID and password. Data arrives within about fifteen minutes.

Something else? WhatsApp us — usually a reply in under an hour.

Start with 5 numbers, free for 15 days

No credit card. Android 8.0+. Set up in an afternoon.