Follow-ups & reminders

Follow-up Reminders That Actually Fire

Android can quietly kill a reminder. Telecaller24 sends each one two ways.

FREE FOR 5 NUMBERS · NO CREDIT CARD · ANDROID 8.0+

Two delivery channels: a local alarm on the handset and a server push
2

delivery channels. Each reminder fires five minutes before, and again on time.

A LOCAL OS ALARM AND A SERVER PUSH, IN PARALLEL

Plan availability

Reminders and the Reminder Health Check are on Pro and Field.

01 · WHY REMINDERS FAIL

The failure nobody warns you about

Android battery optimisation silently kills background apps. The reminder never arrives, and no error appears.

What the rep experiences

They set a follow-up. Nothing fires. They assume they forgot.

What the manager experiences

A missed callback, and a rep who says they set a reminder.

When reminders stop arriving, the team stops trusting the tool.

02 · THE DELIVERY STACK

Three layers, so one failure isn’t total

Each layer works on its own.

LAYER 01 A local alarm on the handset

Set with Android’s exact-alarm API. It fires with no network.

LAYER 02 A server push, sent in parallel

The same reminder is also pushed from our server. If the alarm was killed, the push still lands.

LAYER 03 The Reminder Health Check

Seven checks run on this phone: notification permission, heads-up banners, exact alarms, battery optimisation, autostart, sound and Do Not Disturb. Each failure opens the settings screen that fixes it.

Delivery is easy to blame on the operating system. We check it instead.

What it looks like on the phone

03 · A FEW SECONDS, NOT MINUTES

The after-call card

The call ends and a card holds for ten seconds. Tap a status, add a note, set a follow-up date. You can switch it off.

Amit Sharma
Outgoing · 2 min 14 sec · 11:42
Interested Call back Not now Wrong number
Wants a 2BHK under 45L, site visit Saturday
Follow up Sat 11:00Skip
Sample data · 10-second hold
  1. 0.0s
    Call ends, card appears
  2. 1.5s
    Tap “Interested”
  3. 3.0s
    Pick a follow-up date
  4. 4.0s
    Done — back to the dialer
04 · WHAT IS LATE, FIRST

Overdue first, always

The rep’s list opens on what is late: overdue, then today, then this week. Snoozes are allowed and recorded.

The rep’s follow-up list, overdue first
Sample data
05 · SEVEN CHECKS, ON THIS PHONE

The Health Check and the sync panel

Seven checks, each with its fix. A sync panel shows pending uploads and the last sync, so a quiet rep is not mistaken for a dead phone.

The Reminder Health Check screen
Sample data
06 · WHAT WE WILL NOT DO

Fair to your team, by design

Four promises the product keeps.

The app never records calls

It reads the call log your phone keeps: number, direction, time, duration. No microphone permission.

Personal calls stay personal

Reps exclude any number on their own phone. The list never leaves the handset.

Location only in work hours

Field plan only. The route trail runs inside the window you set and stops outside it.

Your data is yours

Export everything to CSV, any time. Cancel and we keep it 30 days, then delete it.

07 · WHAT IT RUNS ON

Runs on the phones your team already has

Android 8.0 and above Works on your existing SIM Dual-SIM aware
Get it on Google Play
Android only, and it will stay that way.
The rep’s dashboard on an Android phone
Sample data
08 · WHAT IT COSTS
₹149

per number per month · minimum 5 numbers

EXCLUDING GST · 3, 6 OR 12-MONTH TERMS

Track ₹149. Pro ₹249. Field ₹449. Per number, per month. No setup fee on Track or Pro.

09 · STRAIGHT ANSWERS

Questions people actually ask

Why doesn’t every app do this?

The failure is invisible from the vendor’s side. The server sent the push, so the dashboard says delivered.

Does the rep have to change phone settings?

Sometimes, on aggressive manufacturer builds. The app says which setting and opens it for them.

What if the rep force-closes the app?

The server push still goes out. It does not depend on the app being open.

Can a manager see who is letting follow-ups slip?

Yes. Follow-ups kept against follow-ups set, per person. It feeds the monthly scorecard.

Can reminders be snoozed?

Yes. The snooze is recorded, so a follow-up pushed four times is visible.

Which plan includes this?

Pro (₹249 per number per month) and Field (₹449). Track does not include them.

Something else? WhatsApp us — usually a reply in under an hour.

Start with 5 numbers, free for 15 days

No credit card. Android 8.0+. Set up in an afternoon.