An admission season is eight weeks long
Every enquiry nobody contacted is a fee that went to the institute down the road. Set the sliders to your season and see the size of it.
ESTIMATED LOSS PER ADMISSION CYCLE
₹27,00,000 per admission cycle · 375 enquiries nobody contacted
BOTH BARS ARE DRAWN TO THE SAME SCALE · EXCLUDING GST
Built for a counselling floor, not a sales floor
A leaderboard ranked on connected calls, not attempted
Ranking counsellors on dials rewards the one who hangs up fastest. Telecaller24 lets you define what counts as connected — a minimum duration, which numbers are excluded — and every report and every ranking recalculates on that definition. It is the single change that most improves how an admissions floor behaves.
Counsellor-wise daily call targets
A target per person per day, with a called-today count moving against it on the counsellor’s own phone. No one has to ask how the morning went.
Bulk enquiry assignment
Import the day’s enquiries from your website, a fair, or a listing portal, and assign the batch in one action.
Parent callback reminders
“Call me after 6, I’ll discuss with my husband.” That is the whole admission, and it is the reminder most likely to be lost.
Working-hours reports across the season
First activity to last, minus gaps over thirty minutes — useful when half the floor is seasonal staff hired for eight weeks.
Starting a season in two weeks
That is a normal starting point and it is enough time. Add the counsellors, hand out the consent notice, install on the handsets and import the enquiry list you already have. Seasonal staff sign in with an employee ID and a mobile number — no email address, no IT ticket, and deactivating them at the end of the season takes one click and keeps every conversation they had.
Built to be fair to your team
Four promises the product keeps whether or not anyone is checking.
We don’t record calls
No audio, ever. The app reads the call log your phone already keeps — number, direction, time, duration. Nothing is listened to.
Personal calls stay personal
A rep excludes any number themselves, on their own phone. The exclusion list never leaves the handset and nobody is told which numbers are on it.
Location only during work hours
On the Field plan, the route trail runs inside the window you configure and stops outside it. Not a setting an administrator can quietly switch off.
Your data is yours
Export the whole thing to CSV any time. Cancel and we keep it 30 days, then delete it — including the backups.
Built for the phones your team already has
per number per month · minimum 5 numbers
EXCLUDING GST · 3, 6 OR 12-MONTH TERMS
Three plans. Track at ₹149, Pro at ₹249, Field at ₹449 — per number, per month. No setup fee on Track and Pro.
Questions this industry always asks
Most of our counsellors are seasonal. Is that a problem?
No — it is what the login model is for. Employee ID plus mobile number, no email. Add them the day they start, deactivate them the day they finish, and every conversation they had stays with the institute.
Our season starts in two weeks. Too late?
No. Setup is an afternoon and the enquiry import is a spreadsheet with a column-mapping step. Start the trial on five numbers today and add the rest of the floor when you are convinced.
We speak to parents and to minors. Are calls recorded?
No. Telecaller24 never records audio — there is no microphone permission in the app. What is kept is the number, the direction, the time, the duration and whatever the counsellor types.
Counsellors use their own phones. Is that workable?
Yes, and it is the normal deployment. They exclude their personal numbers themselves, on their own handset, and the exclusion list never leaves the phone.
Can we see which enquiries came from which source?
Yes — per-source arrival logs, so a fair, a hoarding and a Google form can be compared on admissions rather than on enquiry volume.
What happens between seasons?
Remove the numbers you are not using; removals are free and immediate. Keep a small core running so the history is intact when the next cycle starts.
Something else? WhatsApp us — usually a reply in under an hour.
Start with 5 numbers, free for 15 days
No credit card. Android 8.0+. Set up in an afternoon.