Questions people actually ask

Does Telecaller24 record calls?

No. We capture call details — number, direction, duration, time — plus the remark and status your rep adds. We do not record audio, by design.

Will it work on iPhone?

Telecaller24 is an Android app. iOS does not allow apps to access the call log, so no product on any platform can offer this on iPhone. Almost all field and telecalling teams in India work on Android.

Do reps need a new SIM or number?

No. They keep their existing number and dial exactly as they do today.

Will my team’s personal calls show up?

Personal numbers can be excluded so they never appear in reports.

What if a rep is in a low-network area?

Everything is stored on the phone and uploads automatically when the network returns. Nothing is lost.

Do reps have to enter data for this to work?

No. Call capture is fully automatic. Remarks, tags and follow-ups take a few seconds after a call, and that’s where the extra value comes from — but your basic reporting works even if they never type a word.

Will it drain the battery?

It is built to sit quietly in the background with minimal battery impact.

Is using this legal for my company?

Yes, when used transparently on working numbers with employee consent, which is standard practice.

How long does setup take?

Typically one working day. We create your account, add your team, and walk your manager through the dashboard on a call.

Can we start small?

Yes. Minimum 5 numbers, with a 15-day free trial before you pay anything.

What happens if an employee leaves?

Their call history, remarks and follow-ups stay in your account. You reassign their leads to another rep and the work continues.

Can I get my data out?

Any time, in Excel, for any date range.

Still deciding? Start the 15-day trial on 5 numbers, or ask us on WhatsApp.