Insurance & loans

Call Tracking for Insurance & Loan Teams

Every enquiry called back. Every renewal follow-up kept. A clean activity trail for each agent — without holding recordings of what anyone said.

What are missed follow-ups costing in commission?

Four numbers from a typical month.

500
30%
7%

Estimated loss

You're leaving ₹1,89,000 on the table every month.

That's ₹22,68,000 a year — from leads you already paid for.

Telecaller24 costs ₹249 per number per month.

Want the itemised breakdown?

Lead-by-lead maths, what a realistic recovery looks like, and what it would cost you to fix it.

Built for a business that runs on the third follow-up.

Nobody buys insurance on the first call. The teams that win are the ones whose reminders actually arrive.

  • Renewal and callback reminders that fire

    “Call me after the 5th, when my salary comes in.” That reminder has to arrive six weeks later, on whatever phone your agent carries. Ours goes out twice, by two independent routes, and the health check tells your agent if the phone is blocking it.

  • Enquiry lists assigned in bulk

    Upload the day's leads and split them across agents. Anything nobody has contacted surfaces on its own rather than ageing at the bottom of a sheet.

  • “Who else called this customer?”

    Two agents pitching the same customer different terms is a compliance problem as well as an embarrassing one. One lookup before dialling prevents it.

  • An activity trail without recordings

    Who called, when, how long, what status was set and what note was left — a defensible record of contact, with none of the DPDP exposure that comes from storing the conversation itself.

  • Honest working-hours reporting

    Idle gaps over thirty minutes are counted as idle, so agent productivity conversations are based on a number both sides trust.

Telecaller24 follow-up list showing due and overdue callbacks with call, message and snooze actionsSample data

Built to be fair to your team — and to keep you protected.

A tool your team resents is a tool your team uninstalls. Telecaller24 is deliberately designed to be something you can explain openly in your Monday meeting.

We don't record calls.

Not as a limitation — as a decision. Recording customer conversations without their consent creates liability for you under the DPDP Act. Telecaller24 captures what happened, not what was said.

Personal calls stay personal.

Your reps can exclude any number — family, doctor, friends — and those calls never leave their phone. Ever.

Location only during work hours.

GPS starts when the workday starts and stops when it ends. Evenings and Sundays are nobody's business but theirs.

Your data is yours.

Export it any time. Cancel and we delete it.

Built for the phones your team already has.

Works on any Android phone, on the SIM they already use. Dual-SIM supported — pick which SIM places the call.

Get it on Google PlayRequires Android 8.0+

Honest note

Telecaller24 is Android-only. Apple does not allow any app to read the iPhone call log — that's an iOS restriction, not a gap in our product. If your team is on iPhones, no call tracking app of this kind can work, and anyone who says otherwise is selling you something else.

Telecaller24 dashboard showing follow-ups due today, targets and working hoursSample data

Frequently asked questions

Don't we need call recordings for compliance?

If your regulator or insurer mandates recorded verification calls, you need a system that records, and we're honestly not it. What we provide is a contact trail — who called whom, when, for how long, and what was agreed. For most agency and DSA teams that's what's actually being asked for.

Why don't you record?

Recording customer conversations without clear consent puts DPDP liability on you, not on us. We decided not to create that exposure for our customers.

Our agents work on their own phones. Will they accept this?

They can exclude personal numbers entirely, and location is limited to work hours. They also get reminders that fire and a lookup that stops duplicate pitches — it helps them earn, which is why they keep it installed.

Can I see which campaign a lead came from?

Yes, if you upload it with the lead. That lets you compare cost per enquiry against cost per closed policy rather than guessing.

We have freelance agents who come and go.

Add numbers mid-cycle at pro-rata and remove them at no charge. Seat churn is normal and we price for it.

Can this feed our existing CRM?

Yes — API, webhooks, Zapier and Make, plus Zoho and LeadSquared connectors, available as add-ons.

From ₹149 per number per month.

Three plans. 15-day free trial on all of them. No setup fee on Track and Pro.

Start with 5 numbers, free for 15 days.

No credit card. No sales call unless you want one.