The appointment call nobody picked up
Enquiries that arrive during a rush are the ones that book somewhere else.
ESTIMATED ANNUAL LOSS
₹1,35,000 a month · 180 enquiries a month nobody called back
BOTH BARS ARE DRAWN TO THE SAME SCALE · EXCLUDING GST
What a front desk needs
Every unanswered call in one list
Calls nobody picked up, ranked by how often the patient tried. Assign each to whoever is free.
Post-procedure review reminders
Set the follow-up at discharge. It fires twice, weeks later.
No call recordings
The app never records calls. Patient conversations are not something to hold.
No duplicate calls
Number lookup across the desk, so three people do not call about one appointment.
Busy hours, charted
See when calls actually arrive, by hour, and staff to the rush.
Several branches, one account
Teams and per-page permissions keep each branch to its own numbers and lists, with a group view for whoever needs it. Desk staff sign in with an employee ID and a password you set, so no email address is needed.
Fair to your team, by design
Four promises the product keeps.
The app never records calls
It reads the call log your phone keeps: number, direction, time, duration. No microphone permission.
Personal calls stay personal
Reps exclude any number on their own phone. The list never leaves the handset.
Location only in work hours
Field plan only. The route trail runs inside the window you set and stops outside it.
Your data is yours
Export everything to CSV, any time. Cancel and we keep it 30 days, then delete it.
Runs on the phones your team already has
per number per month · minimum 5 numbers
EXCLUDING GST · 3, 6 OR 12-MONTH TERMS
Track ₹149. Pro ₹249. Field ₹449. Per number, per month. No setup fee on Track or Pro.
Questions this industry always asks
Are patient calls recorded?
No. The app never records calls and has no microphone permission. It stores the number, direction, time, duration and the desk’s notes.
What should staff not write in a note?
Anything clinical. Write “booked for Tuesday”, not why.
Can we keep branches separate?
Yes. Teams, three roles and per-page permissions, with a group view on top.
Our desk staff do not have work email addresses.
They do not need one. They sign in with an employee ID and a password you set.
Does it handle appointment scheduling?
No. It handles the calls around the appointment: enquiry, callback and reminder. Keep scheduling where it is.
How fast can a small clinic start?
Start with five numbers on a 15-day free trial, no card.
Something else? WhatsApp us — usually a reply in under an hour.
Start with 5 numbers, free for 15 days
No credit card. Android 8.0+. Set up in an afternoon.