Call management

Manage Your Team’s Calls From One Dashboard

Four views of one set of data — employee-wise, number-wise, the raw log and the reminders. Same chrome, same frame; only the table inside changes.

FREE FOR 5 NUMBERS · NO CREDIT CARD · ANDROID 8.0+

app.trackbuddy.in
One dashboard with four views of the same data
Sample data
4 views

of a single dashboard. Not four products bolted together — four ways of cutting the same call log.

EMPLOYEE-WISE · NUMBER-WISE · RAW LOG · REMINDERS

Sync cadence

About every fifteen minutes, with a force-sync on the handset when someone needs it now.

01 · ONE DASHBOARD

The same data, four ways

Every rep as a row: calls, connected, talk time, follow-ups due, last sync.

app.trackbuddy.in
Employee-wise view of the same call data
Sample data

The parts nobody demos, that decide the rollout

02 · NO EMAIL REQUIRED

How people sign in

Admins sign in with a username and a password. Team members sign in with an employee ID and their mobile number — no email address anywhere in the flow.

app.trackbuddy.in
The admin sign-in screen
Sample data
Which matters when half your field team doesn’t use one. An email-only login is the quiet reason a rollout stalls at the third rep.
03 · ONE EMAIL, NO LOGIN

The daily digest, and defensible working hours

One email a morning with yesterday’s calls, connect rate, follow-ups kept and anything overdue. Working hours are first-activity-to-last minus gaps over thirty minutes — a number you can put in front of the person it describes.

The daily digest and working-hours report
Sample data
04 · CSV FREE · API IS AN ADD-ON

Getting the data out

CSV export on every plan, free, for the whole account or any filtered view. A REST API with issue-and-revoke keys, outbound webhooks and Zapier / Make are available as an add-on at ₹150 per number per month.

GET /api/v1/callsGET /api/v1/leads GET /api/v1/employeesPOST /api/v1/inbound

ADD-ON · ISSUE AND REVOKE KEYS FROM THE ADMIN PANEL

05 · WHAT WE WILL NOT DO

Built to be fair to your team

Four promises the product keeps whether or not anyone is checking.

We don’t record calls

No audio, ever. The app reads the call log your phone already keeps — number, direction, time, duration. Nothing is listened to.

Personal calls stay personal

A rep excludes any number themselves, on their own phone. The exclusion list never leaves the handset and nobody is told which numbers are on it.

Location only during work hours

On the Field plan, the route trail runs inside the window you configure and stops outside it. Not a setting an administrator can quietly switch off.

Your data is yours

Export the whole thing to CSV any time. Cancel and we keep it 30 days, then delete it — including the backups.

06 · WHAT IT RUNS ON

Built for the phones your team already has

Android 8.0 and above Works on your existing SIM Dual-SIM aware
Get it on Google Play
Telecaller24 is Android only, and it will stay that way. iOS forbids an app from reading the call log — and anyone who says otherwise is selling you something else.
The rep’s dashboard on an Android phone
Sample data
07 · WHAT IT COSTS
₹149

per number per month · minimum 5 numbers

EXCLUDING GST · 3, 6 OR 12-MONTH TERMS

Three plans. Track at ₹149, Pro at ₹249, Field at ₹449 — per number, per month. No setup fee on Track and Pro.

08 · STRAIGHT ANSWERS

Questions people actually ask

How small a team can use this?

Five numbers is the minimum, on any plan. There is no upper limit, and volume pricing starts at twenty-five.

What happens if we add someone mid-cycle?

Additions are charged pro-rata to the end of the current term. Removals are free and take effect immediately; reassigning a freed seat to a new joiner costs nothing.

What roles are there?

Owner, manager and viewer, plus per-page permissions on top — so a viewer who should not see the field map simply does not have that page.

Do team members really not need an email address?

Correct. Employee ID plus mobile number. The admin account needs one for password recovery; nobody else does.

How current is the dashboard?

Handsets sync about every fifteen minutes. A rep can force a sync from the app, and the Sync Health view tells you which handsets have gone quiet rather than showing a rep with no calls.

What happens to the data when someone leaves?

Deactivate them. Their call history and notes stay with the company, the number can be reassigned to whoever takes over, and their access ends the same minute.

Something else? WhatsApp us — usually a reply in under an hour.

Start with 5 numbers, free for 15 days

No credit card. Android 8.0+. Set up in an afternoon.